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Refund and Cancellation Policy

Welcome to digitalmitra.info This Refund and Cancellation Policy outlines the terms governing cancellations, refunds, and service-related payments made through our website, digitalmitra.info. 1. Service-Based Business: digitalmitra.info provides digital services including website development, business automation, lead generation solutions, digital marketing, and related consulting services. Due to the nature of these services, refunds are subject to the conditions outlined below. 2. Cancellation Policy: Clients may request cancellation of a service before work has commenced. Once project planning, consultation, design, development, or service execution has begun, cancellation requests may not be eligible for a full refund. Subscription-based services may be canceled at any time; however, cancellation will not affect charges already incurred. 3. Refund Policy: Eligible Refunds: Refunds may be considered if: Payment was made in error. Duplicate payment was processed. Digital Mitra is unable to deliver the agreed service due to reasons within our control. Non-Refundable Services: Refunds will generally not be provided for: Completed services or delivered work. Website development projects after work has commenced. Digital marketing, advertising, SEO, automation setup, or consulting services already rendered. Subscription fees already charged for the current billing period. 4. Refund Request Process: To request a refund, please contact us with: Your name Order or invoice number Payment details Reason for the refund request All refund requests will be reviewed on a case-by-case basis. 5. Refund Processing Time: Approved refunds will typically be processed within 7–14 business days through the original payment method. Processing times may vary depending on the payment provider or bank. 6. Payment Disputes: If you experience any issues with a payment, we encourage you to contact us first so we can resolve the matter promptly and fairly. 7. Changes to This Policy: Digital Mitra reserves the right to modify this Refund and Cancellation Policy at any time. Updated versions will be posted on this page with the revised effective date. 8. Contact Us: For cancellation or refund-related inquiries, please contact: Website: Https://digitalmitra.info Email: pnita5799@gmail.com